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Cloudflare to Cut 20% of Workforce as It Shifts to AI-First Operating Model

EconomyCloudflare to Cut 20% of Workforce as It Shifts to AI-First Operating Model

Cloudflare, a leading U.S. internet infrastructure company, announced a 20% workforce reduction as part of an artificial intelligence (AI)-centric reorganization. However, the market response was lukewarm. Despite better-than-expected earnings, concerns about future growth slowdown led to a sharp 14% drop in the company’s stock price during after-hours trading.

On Thursday, Cloudflare revealed plans to cut approximately 20% of its workforce, affecting over 1,100 employees, as part of its transition to an agentic AI first operating model. The company had 5,156 full-time employees at the end of last year.

In a joint statement, Chief Executive Officer (CEO) Matthew Prince and co-founder Michelle Zatlyn stressed that this restructuring goes beyond mere cost-cutting measures.

They explained that the company is now leveraging thousands of AI agent sessions daily across various departments, from engineering to human resources (HR), finance, and marketing. This shift necessitates a complete redesign of their organizational structure to align with the emerging agentic AI era.

Cloudflare reported a staggering 600% increase in internal AI usage over the past three months.

However, market analysts are interpreting this substantial workforce reduction as a sign of underlying growth deceleration rather than a simple efficiency drive. The 20% staff cut, despite being framed as an AI-focused organizational shift, has fueled speculation that the business environment may be less favorable than previously assumed.

Investor disappointment was particularly evident in the company’s future performance outlook. Cloudflare projected second-quarter revenue between 664 million USD and 665 million USD, slightly below the market’s median estimate of 665.3 million USD. In the current climate of sky-high expectations for AI-related stocks, even this minor downward guidance triggered a wave of profit-taking.

The adjusted earnings per share (EPS) forecast of 27 cents aligned with market expectations.

Cloudflare’s first-quarter results were actually robust. Revenue hit 639.8 million USD, surpassing the market estimate of 621.9 million USD, while adjusted EPS of 25 cents beat the expected 0.23 USD.

The company anticipates incurring costs between 140 million USD and 150 million USD in the second quarter due to the workforce reductions.

The tech industry is currently witnessing a rapid adoption of generative AI in day-to-day operations. Analysts are now focusing on AI’s potential to drive additional growth and generate new revenue streams, rather than simply evaluating workforce reductions.

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