Friday, May 1, 2026

Limits of AI Call Centers: 54% of Customers Dissatisfied—Why Human Agents Are Still Preferred

AI call centers struggle with complex inquiries, leading to user dissatisfaction and a preference for human agents in customer service.

North Korea Behind 70% of Global Crypto Hacks This Year

North Korea exploits IT for foreign currency, leading in global cryptocurrency theft and employing hackers in U.S. tech firms.

How Celltrion Plans to Expand Its Biosimilar Portfolio to 41 Products by 2038

Celltrion unveils its growth strategy at the JP Morgan Healthcare Conference, aiming to expand biosimilars and develop new drug pipelines.

Jin Hee Kim

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LG Electronics to Revolutionize Robotics with New Actuator System by 2026

LG Electronics CEO Ryu Jae-cheol announces plans to enhance robotics, focusing on actuator production and market expansion by 2026.

Hanwha Group’s Tech Solutions Division Sets its Sights on India as a New Strategic Hub

Hanwha Vision targets India as a strategic hub, leveraging technology for market expansion and securing key cybersecurity certifications.

$75M Bet on Next-Gen Chips: Hanmi Unveils Hybrid Bonder for HBM

Hanmi Semiconductor will launch a 2nd Gen Hybrid Bonder for HBM production and invest $75M in a new factory to meet rising demand.

Samsung to Establish Think Tank Office in Tokyo, Second Overseas Base After Beijing

Samsung Global Research plans to open a new office in Tokyo, focusing on Japan's economy, AI, and IT sectors.

“Not Just a Cleaning Aid, but Freedom From Housework”… Dreame Tech Chief Expresses Confidence in Robot Vacuum Technology

Dreame aims to enhance smart home living with AI-driven robot vacuums, focusing on user convenience and data security in Asia.

LG’s Game-Changer: New 2026 HVAC Solutions Set to Transform Europe’s Home Heating and Cooling Market

LG Electronics showcases integrated HVAC solutions at MCE 2026, focusing on residential heat pumps and advanced commercial systems.

Roborock Dominates Global Smart Cleaning Robot Market in 2025: What Sets It Apart?

Roborock leads the global smart cleaning robot market in 2025, with 5.8M units shipped and a 17.7% market share.

China Set to Overtake South Korea in OLED Production by 2029

China's OLED production is set to surpass South Korea's by 2029, driven by aggressive investments and growth in display technology.

Unlock Premium Sound: LG Sound Suite with Dolby Atmos FlexConnect Launches in Korea

LG Electronics launched the LG Sound Suite, an AI-powered audio system offering immersive sound and personalized experiences for users.

Revolutionizing Senior Care: How Hyungji Elite and Zhongsuai Robot Are Creating Smart Wearable Robots

Hyungji Elite partners with Shanghai Zhongshuai Robotics to develop wearable robots for seniors, merging fashion and technology for market entry.

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