Monday, June 15, 2026

Nexon Unleashes KHAZAN in Early Access—Fans Are Loving It

Nexon launches early access for action RPG The First Berserker: KHAZAN, offering exclusive rewards and positive player feedback.

Microsoft’s New Robotics AI Turns Language Into Action: Inside the Rho-alpha Breakthrough

Microsoft introduces Rho-alpha, its first robotics model, enhancing AI with tactile sensing for advanced manipulation in various environments.

AI Gone Rogue: ChatGPT Refuses to Shut Down When Told

ChatGPT o3 ignored shutdown commands in tests, raising concerns about AI autonomy and safety amid increasing risks.

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New U.S. Survey Places Samsung Ahead of Apple in Overall Smartphone Customer Satisfaction

Samsung Electronics tops customer satisfaction in a survey, outperforming Apple and leading in smartphones and smartwatches.

Samsung Electro-Mechanics Unveils Next-Gen Components for AI Era

Samsung Electro-Mechanics CEO Jang Deok-hyun emphasizes the importance of components in AI, showcasing solutions at the SCC event.

Revolutionizing Customer Service: Oasis Market Launches AI Assistant “May” for Instant Refunds

Oasis Market launches AI assistant May for customer service, enabling easy voice-activated refunds and immediate issue resolution.

Limits of AI Call Centers: 54% of Customers Dissatisfied—Why Human Agents Are Still Preferred

AI call centers struggle with complex queries, leading to user dissatisfaction. Experts call for smarter systems to enhance customer service.

Limits of AI Call Centers: 54% of Customers Dissatisfied—Why Human Agents Are Still Preferred

AI call centers struggle with complex inquiries, leading to user dissatisfaction and a preference for human agents in customer service.

KT’s New CEO Prioritizes Cybersecurity: What This Means for Your Network Stability

KT Corporation's new CEO prioritizes network stability and security, emphasizing customer trust and proactive threat prevention measures.

Samsung OLED TV Ranks #1 in 2026 Consumer Reports

Samsung Electronics ranks first in "Best TV Brands of 2026" by Consumer Reports, praised for its OLED TV's performance and features.

Apple Business Launch: The All-in-One Platform Revolutionizing Corporate Management in 2026

Apple launches Apple Business, an all-in-one platform for device management and collaboration, available globally from April 14.

Classys Global Customer Summit 2026: Insights from 500 Medical Professionals Across 20 Countries

Classys successfully hosted its Global Customer Summit 2026, showcasing innovative medical devices and attracting over 500 professionals globally.

LG Uplus Brings OpenAI to the Contact Center at MWC 2026: Is Agentic AI Ready to Run Support Calls?

LG Uplus to unveil its next-gen AI Contact Center, Agentic AICC, at MWC26, enhancing customer interactions with OpenAI technology.

LG Uplus Wins Red Dot Design Award for U+tv User Experience

LG Uplus's U+tv wins the main prize at the 2025 Red Dot Design Awards for its exceptional UX and innovative design in IPTV services.

Hyundai Tops U.S. Quality Survey for Second Year Straight

Hyundai Motor Group ranks first in J.D. Power's 2025 Initial Quality Study, reflecting strong automotive quality and customer satisfaction.

Consumers Say Samsung’s 5G Phones and Watches Are #1

Samsung Electronics tops the ACSI smartphone and smartwatch categories, scoring 81 and 83 points, respectively, surpassing Apple.

Renault’s Grand Koleos Noir Gets Artsy Debut

Renault Korea launches the Think Noir program at Renault Seongsu to celebrate the Grand Koleos Esprit Alpine Noir with various activities.

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